Refund policy
Return & Exchange Policy
At TheE Chosen, every oversized tee is carefully printed, inspected, and packed before shipping. If there's an issue with your order, we're here to help.
Return Window
You may request a return or exchange within 7days of receiving your order.
Return Eligibility
To qualify for a return or exchange, the item must be:
Unworn and unused, In its original condition, With all original tags attached, In its original packaging, Accompanied by proof of purchase
To request a return or exchange, contact us at:
Email: support@theechosen.com
Return Address:
TheE Chosen
Doddanna Nagar, Luthern Church, Kavalbyrasandra, RT Nagar
Bengaluru, Karnataka – 560032
Please do not return any item without contacting us first.
Damaged, Defective or Incorrect Items
Please inspect your order upon delivery.
If you receive:
A damaged item, a defective product, the wrong design, the wrong size shipped by us
Contact us within 48 hours of delivery with your order number and clear photos. We'll review your request and arrange a replacement or suitable solution.
Non-Returnable Items
We cannot accept returns or exchanges for:
Worn or washed products, products damaged after delivery, items without original tags or packaging, products returned without proof of purchase, Gift cards, promotional or giveaway items, clearance or final sale items (if applicable)
Returns due to a change of mind or personal preference are not accepted.
Size Exchange
If you need a different size, please contact us within 7Â days of delivery. Size exchanges are subject to stock availability, and the product must meet the return eligibility conditions listed above.
Refunds
Once we receive and inspect your returned item, we'll notify you of the approval status.
If approved, your refund will be processed to your original payment method within 7–10 business days. Depending on your bank or payment provider, it may take a few additional days for the amount to reflect in your account.
If you haven't received your refund after 15 business days, please contact us at support@theechosen.comÂ
Need Help?
If you have any questions about your order, returns, or exchanges, feel free to contact us.
Email: support@theechosen.com