Shipping policy

Thank you for shopping with TheE Chosen. We're committed to delivering your order safely and on time.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

Metro Cities: 3–5 business days, Other Locations: 5–8 business days

Delivery times may vary depending on your location and courier service.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.

Free shipping may be offered during promotions or on eligible orders.

Order Tracking

Once your order is shipped, you'll receive a tracking link via email or SMS so you can monitor your delivery.

Delivery Delays

While we aim to deliver every order on time, delays may occur due to weather, courier issues, public holidays, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address and contact details are correct before placing your order. The Chosen is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Need Help?

If you have any questions about your order or shipment, feel free to contact us.

Email: support@theechosen.com